Testimonials

"On behalf of Ms. Nuanpan of Bangkok, Thailand, I, Ina Boatright, am submitting her review of Ben Eger, her Real Estate Agent, who handled the sale of her condominium in Honolulu in February 2024: Ms. Nuanpan is a friend of mine. She asked me to submit her review of Ben Eger because she is not able to operate a computer herself. "My heartfelt tha..."

"On behalf of Ms. Nuanpan of Bangkok, Thailand, I, Ina Boatright, am submitting her review of Ben Eger, her Real Estate Agent, who handled the sale of her condominium in Honolulu in February 2024: Ms. Nuanpan is a friend of mine. She asked me to submit her review of Ben Eger because she is not able to operate a computer herself. "My heartfelt thank you to Ben Eger for the excellent job he did in selling my condominium in Honolulu. Due to health issues, I needed to return to Thailand and leave my condo to be sold in as-is condition. A friend of mine recommended Ben Eager as a very competent agent. I contacted him from Bangkok and was immediately impressed with his friendliness, knowledge, and practicality. We arranged everything via telephone and/or email (digital signatures, etc.). He even assisted in scheduling and coordinating appointments at the US Embassy in Bangkok to have my signatures notarized. With Ben's initial listing price strategy, which included a comprehensive market analysis, he arrived at a good listing price. Ben coordinated all the inspections necessary, handled the requested repairs and upgrades to the unit, including a new garbage disposal, a security lock for the lanai sliding door, bathroom refresh, painting, and installation of a new toilet and seating. After a buyer was found, Ben also took care of the removal of all furniture the buyer requested, as well as returning the electrical equipment on my behalf. Ben also facilitated communication with my tax advisor. All of this was accomplished within the timeframe I was hoping for. Ben Eager was just an exceptional agent, and I would wholeheartedly recommend him. His motto is "Caring Service with Aloha," which he really lives up to.""

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— Jack B.

"I was fortunate enough to be introduced to Ben via my Real Estate agent. It was truly a blessing. I made the decision to leave the island for a new job and wanted to rent my condo. So, I definitely needed someone whom I could trust and depend on. Anyone moving to the island or off the island knows what a big time time-consuming feat it is to acc..."

"I was fortunate enough to be introduced to Ben via my Real Estate agent. It was truly a blessing. I made the decision to leave the island for a new job and wanted to rent my condo. So, I definitely needed someone whom I could trust and depend on. Anyone moving to the island or off the island knows what a big time time-consuming feat it is to accomplish such a move. Ben was able to address all my concerns and work around my schedule and timeline. He was able to get my place rented very quickly, smoothly, and efficiently. I feel grateful for his responsive, professional, and knowledgeable expertise in property management. I was feeling very stressed initially about my decision to rent since I was leaving the island. However, Ben works diligently to keep open communication about the whole process and assured me everything would be ok. Everything has been great, and I would highly recommend his services."

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— Trina C.

"I was fortunate to meet Ben in an elevator in the building I used to live in (a rental). He seemed very genuine and friendly. I was already thinking of buying eventually, and since I had a positive enough impression of him, we connected and started looking at properties shortly after meeting. To be honest, I'm usually initially hesitant to trust..."

"I was fortunate to meet Ben in an elevator in the building I used to live in (a rental). He seemed very genuine and friendly. I was already thinking of buying eventually, and since I had a positive enough impression of him, we connected and started looking at properties shortly after meeting. To be honest, I'm usually initially hesitant to trust real estate agents or salespeople who earn a commission on the sale, because of my uncertainty about their motives and whether they truly have their clients' interests as the top priority. But from the beginning, I felt zero pressure and saw that he was full of 'aloha' with a sincere desire from the heart to be there for me and help in any way. As we started looking, I got to know him and discovered how genuine and knowledgeable and competent he truly was, and how he really seemed to have my best interests as the top priority. Ben was always very helpful and generous with his time, patient with all my questions and concerns, and really expressed in his words and actions how he wanted what was best for me and would always be there for me, whatever I decided, and even if the timing wasn't right to buy. It turned out that I wasn't really ready at that time for financial reasons, and when we decided that it would be best to continue this later, he was very professional and understanding. I felt that I could trust him. Ben was patient, never salesy or pushy, and always consultative and helpful. We kept in touch, and about half a year later, we started the search again. Even though I met other real estate agents, none seemed as trustworthy and special as Ben, so there was no question in my mind that I would use him when I was ready. During that period when I wasn't ready yet, he also took the time to meet me for coffee and educate me on the process and contingencies. The entire searching and buying process went as smoothly and efficiently as I could possibly imagine, and I credit him for making it seem easy--by him asking the right questions, understanding my needs and desires, understanding and anticipating all the issues that could impact the process specific to my situation, showing me properties in line with what I explained that I wanted, communicating every important detail ahead of time so that I would be informed and not surprised, communicating with the other real estate agents involved to get any info that would be helpful or necessary, managing my expectations well, and staying on top of pending issues and following through always. Ben was always very responsive and generous with his time, any time of the day when I emailed, texted, or called him. He also provided sound answers and advice, and was always honest when he didn't know something and would get back to me quickly. I was really impressed throughout the entire process by how good he was at consistently keeping me informed, letting me know what to expect, and being there for me every step of the way, as he always said he would. The process went very smoothly and quickly, and part of that reason was also due to the loan manager (Tommy Nguyen) who he recommended but never pushed onto me. He explained why he liked working with Tommy and how he was different than others, and Tommy turned out to be really great, just like Ben! The end result is that there were really no frustrating issues or significant problems, and the process went smoothly. I found the property I wanted very quickly after we started looking, since he knew what I wanted, and got my offer accepted in my first try due largely to his counsel and help, and communication with the selling agent. When it closed, he also gave me some thoughtful and generous gifts that I really didn't expect, but were very much in line with his genuine character and generosity that he displayed throughout the process. I really felt that I gained a friend as well as a top-notch and unique real estate agent who really understands how to partner with his clients and everyone else involved. A couple of years later, I decided to sell my condo, and Ben was great and helped me above and beyond what I'd expect from a real estate agent. Since I was overseas, he took care of things for me that I couldn't do, and coordinated with my tenant for showings. Ben offered to do anything needed, including moving and selling my stuff. He helped me sell a few pieces of furniture, picked me up from the airport when I returned during closing, transported a rug I gave to a friend, picked up something from Home Depot requested by the buyer since I didn't have a car, and even helped me clean and prepare my place the final walk through when he came over early and saw that it wasn't up to his standards. Ben is a special kind of person and a real estate agent who truly cares and treats everyone like a friend and ohana (family). He really knows and understands real estate, and is passionate about the industry and helping people through these life-changing decisions, to do what's best for them. I highly, highly recommend Ben!"

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— Calvin L.

"Ben is more than a real estate agent. He becomes your friend, your brother, your advocate, and so much more. He made the process of buying an apartment one that was easy! He ironed out all concerns and was the best advocate a home buyer could want!"

— Celia D.